Refund Policy

Refund Policy

At Metal America, customer satisfaction is our top priority. Each building and product is custom-designed and manufactured to meet your specific order. Because of this, all sales are considered final once your order has been submitted and accepted.

Deposits

A non-refundable deposit is required to begin design, engineering, and scheduling of your project. This deposit covers administrative, processing, and setup costs that occur immediately after your order is placed.

Cancellations

If you need to cancel or make changes before manufacturing begins, please contact us in writing within 72 hours of your order date. We will review your request and determine if any portion of your deposit may be applied toward a future order.

Refunds

Since every structure is built to order, we do not offer refunds once materials have been ordered or fabrication has started. In special cases, refunds (less applicable fees) may be issued only at the discretion of Metal America management.

Defective or Damaged Products

If a product arrives damaged or defective, notify us immediately. We will work directly with the manufacturer to replace or repair the affected components at no additional cost to you.

Contact Us

If you have any questions about your order, refund, or cancellation, please contact:

Metal America – Authorized Dealer
📧 Email: walt.little@metalamericans.com